At Scubahive, we’re committed to helping you book with confidence.
If you make a confirmed booking with Scubahive and find the same package offered at a lower price elsewhere within 48 hours, we’ll match or beat that rate, subject to the conditions outlined below.
Our goal is simple: to ensure you receive fair, transparent pricing without needing to compare multiple platforms on your own.
How to Make a Price Guarantee Claim
To submit a claim under the Scubahive Price Guarantee, please provide the following:
Your Scubahive booking ID or invoice number
The URL of the website where you found the lower rate (The offer must be publicly viewable and bookable at the time of review)
A screenshot clearly showing: Package details; Price; Availability; and Applicable dates
You are not required to make a booking on other website. A clear comparison is sufficient.
Terms & Conditions
1. Eligibility
The Scubahive Price Guarantee applies to confirmed bookings only.
You must provide a valid Scubahive booking ID or invoice number when submitting a claim.
2. Comparable Offer Requirements
The alternative offer must meet all of the following conditions:
Offered by the same Service Provider
For the same dates
Includes the same package or room type
Has identical terms, policies and conditions
Is available for confirmation at the time our team reviews the claim
Is priced in the sme currency and includes all applicable taxes, fees, and mandatory charges
3. Exclusions
The Scubahive Price Guarantee does not apply to offers that include:
Special promotions or bundled deals
Loyalty or rewards programme rates
Private or unpublished rates
Corporate, group, or member-exclusive rates
Rates not available to the general public
4. Claim Assessment
Scubahive reserves the sole discretion to determine the validity of any claim, including verification that:
The Service Provider is the same
The package, room type, or experience is equivalent
All eligibility criteria are met
Where applicable, any price adjustment may be applied as a price match, partial refund, or booking adjustment, at Scubahive’s discretion.
5. Combination with Other Offers
The Scubahive Price Guarantee cannot be combined with other promotions, discounts, or offers.
6. Amendments
Scubahive reserves the right to amend, revise, suspend, or discontinue the Price Guarantee at any time without prior notice.
Need Help?
If you have questions about the Scubahive Price Guarantee or wish to submit a claim, please contact or email us at hello@scubahive.com